JetSupport and LISA watch sun go down on reactive maintenance


Tuesday, 11 February 2020

LISA Deutschland managing director Ali Baghchehsara and JetSupport COO Martin Elfferich.

Increasing aircraft availability is the goal of JetSupport. A new app, developed with LISA, will facilitate planning of maintenance activities for customers. Testing commences towards the end of the year. Investments sums up to 1 mio Euro.

US originated artificial intelligence start-up LISA Deutschland is partnering with Amsterdam Schiphol airport-based EASA & FAA Part 145 approved base maintenance station JetSupport for what both companies are calling the 'sunset of reactive maintenance in business aviation'. The goal is to reduce downtimes and extend opening hours, and together the companies are working towards mastering the art of securing availability of aircraft.

Using a unified portal powered by LISA’s giga hub and through deployment of self-learning algorithms, JetSupport will be able to download and analyse fault data remotely and securely. This will ultimately facilitate accurate fault isolation and help define corrective actions ahead of maintenance inputs. “This will result in increased aircraft availability along with more precise and flexible planning,” explains JetSupport COO Martin Elfferich.

Radio frequency identification-controlled tooling, active 3D scanning and augmented reality in hangar planning are targeted for use in September 2020. “The cross customer solutions will leverage each of the customers' expectations, allowing them to manage their maintenance requirements with a smartphone or web application. The aim is to improve customer convenience and provide them with full control at their fingertips,” Elfferich continues.

LISA Deutschland managing director Ali Baghchehsara adds: “Our systems are based on self learning algorithms and developments. They run very well with current applications so we are on a fast track to transform JetSupport to digital. A lot of work, a lot of challenges, but we are overcoming a lot of them as well.”

Additional partners are engaging with JetSupport and LISA to perform a flight test in November 2020. The short-term aim is to test new hardware with three other leading companies for predictive and remote aircraft maintenance.